Terms & Conditions

Terms & Conditions

Welcome to intru. By accessing or using our website (https://intru.in) and placing an order with us, you agree to be bound by the following terms and conditions. These terms apply to all users of the site, including customers, browsers, and merchants. If you do not agree with any part of these terms, please do not use our website.

All products listed on INTRU are sold in limited quantities and are subject to availability. We reserve the right to modify or discontinue any product at any time without notice. We make every effort to ensure that product descriptions, prices, and availability are accurate, but errors may occasionally occur. In the event of an error, we reserve the right to cancel any affected orders and refund the full amount paid.

Prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We accept payments through secure third-party payment gateways. By placing an order, you confirm that you are authorized to use the chosen payment method. Once an order is placed, you will receive an order confirmation email. Orders cannot be cancelled once they are confirmed.

All orders are processed within 1–2 business days. Once dispatched, delivery typically takes 3–7 business days depending on the location. You will receive a tracking link via email once your order is shipped.

We offer a exchange policy only in cases where the product is defective, damaged, or incorrect. To initiate a return, please email shop@intru.in with your order number and issue details. to be eligible for an exchange, items must be unused, in original packaging, and include all original tags. We do not offer returns or exchanges for size issues or change of preference.

All content on this website, including designs, logos, images, and text, is the intellectual property of intru and may not be used or reproduced without written permission.

intru shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We make no guarantees or warranties regarding the performance or quality of our products beyond what is stated on the website.

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site after any changes constitutes acceptance of the new terms.

For any questions, you may contact us at support@intru.in.

Authorized Representative:
Venkat Pradeep Vadde, Effective Date: [29/05/20205]

Founder, intru
Email: support@intru.in
Website: https://intru.in